What personal information does Bon Sejour collect during booking?

We collect basic contact details like name, email, phone number, and payment information only for the purpose of confirming and managing your reservation.

Does Bon Sejour Ooty share customer data with third parties?

No, we do not share guest information with third parties except for mandatory legal compliance or payment gateway processing.

How is my data secured at Bon Sejour Ooty?

All guest data is stored securely with encryption and is accessible only by authorized staff for official purposes.

Privacy Policy - Bon Sejour Ooty Hill View Resort & Hotel

At Bon Sejour Ooty Hill View Resort & Hotel, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website or services.

1. Information We Collect

Personal Information: Name, email address, phone number, postal address, payment details, and booking preferences.
Usage Data: IP address, browser type, pages visited, and interaction data collected through cookies and similar technologies.

2. How We Use Your Information

Process Reservations: Manage bookings and provide requested services.
Communicate: Send confirmations, updates, and promotional materials (with your consent).
Enhance Services: Analyze usage to improve our offerings and website functionality.
Ensure Security: Protect against fraud and unauthorized access.

3. Legal Basis for Processing

Contractual Necessity: To fulfill our agreement with you.
Legitimate Interests: For business operations and service improvements.
Consent: For marketing communications, where you have provided consent.

4. Data Sharing and Disclosure

Service Providers: Third-party vendors assisting in operations like payment processing and marketing.
Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement robust security measures to protect your data, including encryption and secure payment gateways. However, no method is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

Your personal data is retained only as long as necessary for the purposes outlined or as required by law.

7. Your Rights

Access: Request a copy of your data.
Rectify: Correct inaccuracies.
Erase: Request deletion of your data, subject to legal obligations.
Object: Opt-out of certain processing activities.

To exercise these rights, contact us at bonsejourooty@gmail.com.

8. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

Address: 108 Bon Sejour, Inside Yantra Resort Cliff Top, Snowdon Rd, next to Gem Park, Marlimund, Ooty, Tamil Nadu 643001
Email: bonsejourooty@gmail.com
Phone: +91-6380733142

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